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Consumer expectation gap

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November 23, 2015 7:19 pm

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It seems obvious, but meeting and exceeding your consumer expectations is vital.However, at a recent conference we attended, TrendWatching.com said that¬†customers’ expectations were not always being met. On top of that, consumers these days feel that businesses owe them something.Meeting or exceeding consumer expectations will not only help you attract... View Article

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